At SilverCrest Care the health and safety of our residents, visitors and staff has always been at the heart of the care we provide.
Full health and safety and infection control procedures are in place and our homes are operating as normal, with the highest levels of hygiene, cleaning and sanitization.
Visits to our home will be permitted but under the strict guidelines in accordance to Government policy. Please contact the home directly to get the full visiting policy to see a loved one.
The health and well-being of our residents is absolutely paramount and we are adhering to Government, WHO, local authority and Welsh Government healthcare protocols.
Due to the dynamic nature of the situation, we are reviewing this policy every 72 hours and we will keep all relatives posted on any changes as soon as possible.
In accordance with WHO and NHS guidelines we are ensuring that every member of our team maintains the highest standards of hygiene at all times, with regular hand washing and sanitizing. Any staff member who has travelled abroad, or been in direct contact with confirmed COVID-19 cases, or is displaying signs of cough and fever or lives with someone who has the symptoms have been instructed to self isolate and not enter the homes.
We would like to take this opportunity to thank our hardworking and dedicated staff who are providing the utmost professional care to residents at this very difficult time. As a company we are providing all our staff with the support and tools to help them care for our residents in the safest way possible.
We also recognise the importance of staying in touch with your loved ones during these difficult times and where it is not possible to visit the home, please contact the home directly and we will be happy to arrange Skype calls, facetime and phone calls at any time.
Contact details for our homes:
MillView@silvercrestcare.co.uk / 01443 430014
Brook St, Ystrad, Pentre, Rhondda Cynon Taf CF41 7RB
HolliesOffice@silvercrestcare.co.uk / 01443 400644
98 Merthyr Rd, Pontypridd, Rhondda Cynon Taf CF37 4DG
firstname.lastname@example.org / Tel: 01443 442276
Brook Street,Williamstown, Rhondda Cynon Taf CF40 1RE
email@example.com / 01639 841265
Gorof Rd, Ystradgynlais, Swansea SA9 1DS
Morgana Court and Lodge
firstname.lastname@example.org / 01656 746887
Porthcawl Road, South Cornelly, Bridgend CF33 4RE