Home Administrator

Reporting to the Home Manager, the Home Administrator is responsible for all the administrative duties within the home.

The Home Administrator will ensure the smooth and efficient management of the administrative duties within the home, ensuring that a customer service is provide to the highest standards.

• Ensure that the overall administration is delivered at a high standard
• Maintain the petty cash, recording all disbursements and actioning reclaims to maintain the float, producing a monthly report for submission to Central Support Office
• Ensure that all financial arrangements comply with Company policies and procedures
• Ensure that all admissions documentation is accurate and is entered in a timely manner on to the relevant information system
• Ensure that all records for the team are accurate and maintained this includes annual leave and sickness and provide this information to both the Home Manager and Human Resources Consultant as and when required.
• Manage the recruitment and training of the team; ensuring training targets are met and the teams are competent in their roles
• Attend all training as required and be responsible for own personal development
• Ensure all new employee information is compliant and has required, references, DBS and other paperwork prior to commencement and all is recorded correctly
• Ensure all admissions and discharges are recorded promptly and accurately
• Ensure that all purchase orders are completed accurately and within budget
• Maintain records of all orders and invoices submitted for reconciliation and payment to the Finance Manager to allow prompt and accurate responses to enquiries
• Ensure that all information of confidential nature is not divulged to third parties
• To actively engage with residents in conversation and meaningful occupation related to their lifestyle choices at a level and pace that values the individual and respects their dignity and communication differences
• To respond in a timely way to residents who are distressed (calling out, calling for help, knocking or making noises that suggest the need for support) or seek assistance if you feel unable to respond appropriately

• Reliable and punctual
• Able to adapt to change
• Approachable
• Confident
• Diplomatic
• Enthusiastic
• Flexible
• Influencing skills
• Listening skills
• Negotiating skills
• Patient
• Positive attitude
• Self-motivator
• Flexible approach to working hours -able to work outside of normal hours.
• Ability to promote a professional image for the company at all times
• Ability to travel to other homes where needed for training / support

• Proven experience of bookkeeping and office administration
• Proven experience of accounts payable and receivable
• Experience of payroll functions and procedures
• Previous experience of working with budgets
• Experience working in a team
• Experience with working in a care home (desirable)
• Financial knowledge of petty cash

• Ability to maintain a high level of accuracy in preparing and entering financial and payroll information
• Bookkeeping skills
• Decision making skills
• Attention to detail and high level of accuracy
• Excellent written, non-verbal and verbal communication skills
• Knowledge of and competence in Microsoft Office applications and windows based operating environments
• GCSE’s grade C or above or equivalent in English and Maths