Clinical Dementia Care Manager

Reporting to the Home Manager, the Clinical Care Manager is responsible for ensuring a high level of clinical care and governance is provided to residents, meets all statutory and regulatory requirements and is aligned to codes of conduct and company procedures.

The successful applicant will lead the unit and clinical team providing strong clinical knowledge, leadership and management to ensure the highest standards are achieved in all areas of the home including relationship centered care, clinical care and dementia care

• To motivate all team member within the Home
• To take part in the assessment, planning, implementation and evaluation of all care delivered to the clients.
• Assist as requested in all Cŵrt Enfys Care Home audits.
• To assist the Home Manager and Human Resources Consultant with the selection of team member for employment within the Home.
• To continuously seek out ways of developing the service provided to the clients.
• To maintain excellent lines of communication with all outside agencies, including service purchasers.
• Manage resources effectively and efficiently.
• To manage team member by ensuring completion and adherence to team member rotas.
• To monitor all clinical standards on an on-going basis, and ensure corrective action is immediately taken to resolve any care deficits identified
• To maintain clinical involvement.
• To work with the Home Manager to ensure all training is up to date and on-going for all team members.
• To supervise the induction, support, and on-going training of all new team member.
• To promote high standards of record keeping.
• To ensure that all team members are aware of the importance of maintaining confidentiality with regards to clients and their records, and other sensitive information regarding SilverCrest’s business.
• To counsel, advise and support all team member.
• To ensure all Health and Safety standards within the unit are monitored and any shortfalls identified and reported to the Home Manager.
• To be responsible for client safety within the unit ensuring risk assessments are completed as required and evaluated regularly.
• To adopt and promote high standards of multidisciplinary care input. To ensure hospitality services team clean and maintain the unit to a high standard, in line with Company policy cleaning schedules.
• To attend multidisciplinary reviews as required.
• To monitor dietary intake for all clients and to liaise with the kitchen to ensure clients’ needs are met.
• To assist in any reviews of job descriptions and team appraisals as requested by the Home Manager, Operational Director or Human Resources Consultant.
• To promote and maintain advocacy for residents who may require this service.
• To provide professional advice to other trained nurses, whilst on call for the community.
• To support the Home Manager in all areas of management within the Home as required, including being ‘on call’ for the home at weekends on a rota basis.
• To support the Home Manager with all aspects of team training to ensure compliance is achieved.
• To support the Home Manager with all medication competencies within the home.
• To undertake any other reasonable task requested by superiors. Be able to carry out any other necessary duties as agreed with the line manager.
• To support the Home Manager with any aspect of Human Resources as and when requested by the Operation Director and/or the Human Resources Consultant.

Clinical Care

- Lead care delivery in the home, to ensure continuous assessment, planning, implementation and evaluation of residents’ care.
- Overall responsibility for clinical compliance in the home in accordance with internal and external regulations and requirements.
- Ensure that an outstanding level of relationship centered care, dementia care and clinical care is being delivered within the home.
- Ensure care plans are regularly reviewed and audited and that they are appropriate to the residents needs and reflect the care being delivered.
- Responsible for pre-admission assessments and resident reviews.
- Ensure medication is ordered in line with company policies and procedures.
- Ensure medication audits are completed in line with company policies.
- Ensure clinical aspects of induction for new starters are completed and the team is fully competent and compliant in their clinical role.
- To actively engage with residents in conversation and meaningful occupation related to their lifestyle choices at a level and pace that values the individual and respects their dignity and communication differences.
- To respond in a timely way to residents who are distressed (calling out, calling for help, knocking or making noises that suggest the need for support) or seek assistance if you feel unable to respond appropriately.

Health and Safety

• Overall responsibility for Health & Safety within the clinical care team.
• Ensure Operational Director is informed of any incidents in the absence of the Home Manager.
• Ensure storage of medications are in line with company policies and procedures
• Ensure risk assessments are completed within the home and safe working practices are being followed.
• Ensure equipment and environment is safe within the home.

Reliable and punctual
Able to adapt to change
Approachable
Confident
Diplomatic
Enthusiastic
Flexible
Influencing skills
Listening skills
Negotiating skills
Patient
Positive attitude
Self-motivator
Flexible approach to working hours -able to work occasional outside of normal hours.
Ability to promote a professional image for the company at all times
Ability to travel to other homes where needed for training / support
Able to adapt to the SilverCrest culture

• Minimum of two years shift leadership and management in a care home
• Proven track record in a care home environment delivering quality care
• Proven track record leading, empowering, supporting and motivating a clinical team
• Experience delivering high quality relationship centered care (Desirable)

• Strong leadership skills
• Excellent written, non-verbal and verbal communication skills
• Dementia Knowledge
• Knowledge of and competence in Microsoft Office applications and windows based operating environments
• RN/RGN Qualified or RMN with strong clinical experience
• Dementia Qualification for Dementia Care Homes