Activities Coordinator – 22.5 hours

• Plan, organise, promote and implement a meaningful, enjoyable, engaging and stimulating activities programme, based on relationship-centered care principles, throughout the home that involves and includes all residents relative to them as individuals
• Motivate, inspire and mobilise other activities and care team members in the provision of meaningful, enjoyable, engaging and stimulating activities within the home to support relationship-centered care for residents
• Champion relationship-centered care with all team members in the home to ensure residents are empowered to make, or continue to make, lifestyle choices relevant and appropriate to them
• Lead on the design, development and implementation of the Home’s newsletter that reports on the Home’s events and activities of interest (with photography where appropriate)
• Ensure records relating to activities are accurate and up to date
• Plan regular reviews with each resident, in partnership with the care team members,where appropriate, to further enhance the lived experience of each resident in the home
• Conduct regular reviews of all activities programmes to measure and assess effectiveness, revising and refreshing activities for all residents as a result
• Ensure events, activities and achievements are communicated to the Sales and Marketing team and,where possible, local media
• Build strong and positive external links within the local community for the Home
• Support volunteering opportunities within the home
• Ensure all regulatory and statutory requirements are met and company policies and procedures are adhered to
• Role model relationship centered care with all team members to empower residents with their lifestyle choices.
• Responsible for ensuring there is always sufficient equipment and resources available for the team to meaningfully engage and occupy residents.
• To actively engage with residents in conversation and meaningful occupation related to their lifestyle choices at a level and pace that values the individual and respects their dignity and communication differences.
• To respond in a timely way to residents who are distressed (calling out, calling for help, knocking or making noises that suggest the need for support) or seek assistance if you feel unable to respond appropriately.

Health and Safety

• Ensure the Home Manager/ Activities Manager is informed of any incidents, issues or concerns.
• Work with the Home’s team members to ensure risk assessments have been carried out on all outings and all documentation is complete and recorded.
• Ensure risk assessments related to activities and volunteering are completed within the home and safe working practices are being followed at all times.
• Ensure all H&S requirements are met and company policies and procedures relating to H&SD are adhered to.

Leadership and Management (for Homes without Lifestyles Team Leader)

• Manage the recruitment, induction and training of the Lifestyles team and volunteers; ensuring training targets are met and team members are competent in their roles
• Be a role model to the whole team in relation to engagement of residents in all areas of care and support the team to provide the right level of occupation and activities to the residents
• Manage rotas and ensure correct team member levels and skill mix within the home on a continual basis of the activity team
• Lead, support, empower and inspire direct reports to deliver outcomes for the home
• Overall responsibility for the supervision, appraisal and performance management of the activity team, supporting them to achieve their potential
• Lead the team to ensure they are all aligned with the SilverCrest vision
• Lead regular communication with residents, relatives and external stakeholders.
• Manage activities budgets in liaison with the General or Home Manager
• Collaborate with the home team to develop an activities business plan on an annual and quarterly basis to present to General or Home Manager
• Ensure all reporting is completed accurately and on time
• Ensure that all regulatory and statutory requirements are met and company policies and procedures are adhered to
• Ensure any requirements from internal and external audits are actioned within the timescales required
• Ensure there is effective communication and preparation of the activity program to all interested parties
• Ensure that future activities are planned within the Home’s budget
• To work with the Dementia and Lifestyles Coordinator to promote activities within the home

• Strong management and organisation skills
• Influencing, negotiating and persuading skills
• Listening skills
• Excellent written, non-verbal and verbal communication skills
• Dementia knowledge (essential for roles within Homes specialising in dementia care)
• Knowledge of and competence in core Microsoft Office applications (e.g. Word, Outlook, Excel, PowerPoint) and Windows based operating environments
• Data management (for record keeping and review)
• A minimum of two GCSE’s, one of which must be English Language, at Grade C or above (or equivalent)
• NVQ HSC Level 3 or QCF HSC Award 3 (or higher) in Health and Social Care (or equivalent) (desirable)
• Having achieved or expected to complete the Level 2 award in supporting activities provisions (desirable)
• Psychology or Creative Studies qualification (desirable)