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About Us

About Us

At SilverCrest we provide the highest quality of care in specially-designed care homes across South Wales. Each of our homes is a real community where residents’ health and well-being are the top priority.

Our staff are caring, respectful and dedicated professionals who share our vision of providing a safe and happy environment. Our residents have the freedom to live as independently as they like, whilst having access to the highest quality care at all times.

We invest in our people as they are paramount to running a successful care home so we have an attractive employee package. Our ethos is to provide quality care, and ensuring that privacy, dignity, and choice for our residents is at the heart of everything we do.

Our People

Dr Bikram Choudhary

Company Director

bik@silvercrestcare.co.uk

At the heart of SilverCrest is Bikram, a dedicated healthcare professional and General Practitioner in South Wales. Bikram’s journey in senior care began when he assumed the role of director at Mill View Care Home in Ystrad, Rhondda Cynon Taff in 1992.

Bikram had a vision of progression, and in 1998, he became a pivotal founding shareholder in a care home group that managed and nurtured 22 care homes spanning Wales and England. Building on this wealth of experience, Bikram embarked on a new chapter in 2014 by founding the SilverCrest Care Group.

Under his strong leadership, SilverCrest Care Group has flourished to encompass a collection of five distinguished care homes strategically located across South Wales. Notably, the fifth establishment stands as a testament to Bikram’s unwavering dedication – a bespoke dementia care facility nestled in Williamstown, meticulously designed to provide the utmost comfort and support.

With a proven track record in adeptly managing complex organizational structures, overseeing seamless administration, nurturing a thriving HR environment, and fostering unparalleled customer service, Bikram stands as the driving force behind our commitment to excellence.

Rhiannon Ward

Operations Finance Director

rhiannon@silvercrestcare.co.uk

Rhiannon became a valuable member of the SilverCrest Group in 2016, initially joining as the Finance Manager. Drawing from her extensive background in the realm of finance, she embraced the unique challenges posed by the care home industry.

While her prior exposure to care home operations was limited, Rhiannon’s commitment and dedication have propelled her into a position of great understanding regarding the intricacies of day-to-day care home management.

Demonstrating an exceptional aptitude for interpersonal dynamics, creative problem-solving, and clear communication, Rhiannon wholeheartedly embraced the SilverCrest ethos, with seamless integration into our values and principles.

In recognition of her outstanding contributions, Rhiannon’s role has evolved, now encompassing both Operations Director for the Group and her ongoing responsibilities in finance. This dual capacity allows her to effectively allocate her time between overseeing the care homes, ensuring their smooth operation, and managing the financial aspects that underpin their success

Stuart Davies
Stuart DaviesQuality Compliance Manager
stuart.davies@silvercrestcare.co.uk
Rama Mannari
Rama MannariPR, Marketing and Activities Manager
Clare Wilkins
Clare WilkinsRegional Hospitality Manager
clare@silvercrestcare.co.uk
Gareth Griffiths
Gareth GriffithsRegional Maintenance Manager
gareth@silvercrestcare.co.uk
Sofia Maohoub
Sofia MaohoubSenior Administrator and Payroll
finance@silvercrestcare.co.uk
Louise Jarvis
Louise JarvisHR Advisor
louise@silvercrestcare.co.uk
Gavin Walters
Gavin WaltersDeputy Maintenance Manager
gavin@silvercrestcare.co.uk
Jordan Treharne
Jordan TreharneIT Support
jordan@silvercrestcare.co.uk

SilverCrest is Growing

We currently have five care homes, in Ystradgynlais Swansea Valley, Bridgend, Ystrad Rhondda, Pontypridd, and Williamstown, Rhondda. We ensure that each home is unique, reflecting its community, and is designed for a variety of specialist care with certain homes specifically designed for dementia care.

Each of our homes have forged great relationships in the community so residents are able to participate in local events, attend church groups, visit schools as well as fundraising for local charities close to our heart.

We pride ourselves on treating every resident as an individual which means we have a person centred approach to all we do. We offer a range of activities to appeal to all tastes from cooking and baking days and gardening clubs, to singing and music workshops, book clubs, and craft fairs. As well as providing the opportunity to try new things, we aim to encourage hobbies and interests residents may already have. We strongly believe that his model enhances their mood, morale, independence, memory and sleep.

Home Cooked Food

Great nutrition and healthy homemade cooking is at the heart of every Silvercrest Care Home. Our weekly menus are created by our Catering Manager and Head Chef in order to give residents plenty of choice and dietary requirements.

Each of our homes is equipped with modern, fully-equipped hotel style kitchen, staffed by chefs who are passionate about the quality and variety of tasty dishes they serve

We are proud to support our community and work with local Welsh suppliers to secure the best and fresh ingredients enabling us to provide tasty meals to our residents.

Our Ethos and the SilverCrest way

Our purpose is to provide exceptional and compassionate care ensuring a holistic approach to residents’ well-being’

The SilverCrest team always respects our residents and each other. We respect people’s dignity and diversity and act at all times with integrity, openness and great communication.

We are warm and friendly and do everything we can to make our residents feel safe and secure. We aim to enrich residents’ lives and allow them to live with purpose and fulfillment.

We take pride in our homes and our work which is reflected in the environment we create to ensure they are homely, modern and well appointed. We take ownership of our homes, welcome accountability and are proud to go out of our way to fulfill our residents’ needs.